ISO 9001 skills matrix template

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With our free ISO 9001 skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.

  • ISO 9001 Lead Auditor Certification
  • ISO 9001 Internal Auditor Certification
  • ISO 9001 Lead Implementer Certification
  • ISO 9001 Foundation Certification
  • ISO 9001 Practitioner Certification
  • ISO 9001 Quality Manager Certification
  • ISO 9001 Quality Assurance Manager Certification
  • ISO 9001 Quality Control Manager Certification
  • ISO 9001 Quality Improvement Associate Certification
  • ISO 9001 Quality Improvement Practitioner Certification
  • ISO 9001 Quality Improvement Professional Certification
  • ISO 9001 Quality Improvement Specialist Certification
  • ISO 9001 Quality Systems Manager Certification
  • ISO 9001 Lead Quality Assurance Certification
  • ISO 9001 Lead Quality Control Certification
  • ISO 9001 Quality Management Representative Certification
  • ISO 9001 Quality Consultant Certification
  • ISO 9001 Quality Engineer Certification
  • ISO 9001 Quality Coordinator Certification
  • ISO 9001 Lead Quality Improvement Certification

Related skills

You can use your ISO 9001 skills matrix template to track skills and certifications related to the following (and more) areas:

  • Quality Management System (QMS) implementation. Proficiency in establishing, documenting, and maintaining ISO 9001-compliant QMS, ensuring processes align with standards, fostering continuous improvement, and meeting manufacturing quality objectives.
  • Risk management. Skill in identifying, assessing, and mitigating risks to manufacturing processes, products, and quality objectives, adhering to ISO 9001 principles for effective risk management and process optimization.
  • Auditing and compliance. Competence in conducting internal and external audits, verifying compliance with ISO 9001 requirements, and implementing corrective actions to address non-conformities, ensuring adherence to quality standards.
  • Process optimization. Ability to analyze manufacturing processes, identify inefficiencies, and implement improvements in line with ISO 9001 guidelines, optimizing resource utilization and enhancing product quality and consistency.
  • Documentation and record keeping. Expertise in creating and maintaining comprehensive documentation, including quality manuals, procedures, and records, in accordance with ISO 9001 standards, facilitating traceability, accountability, and transparency in manufacturing processes.




In the context of ISO standards such as ISO 9001, ISO 14971, ISO 13485, ISO 17025, ISO 13485, ISO 45001 and ISO 14001 certification, skills management software enables organizations track and manage personnel certifications, training records, and competencies required to meet compliance with these standards.

It ensures that individuals with ISO-specific qualifications, such as lead auditors or internal auditors, are available to conduct audits and maintain sufficient compliance with the respective ISO standards and requirements.

Using a skills matrix template can benefit your teams in various ways. Among them:

  • Alignment with ISO 9001 requirements. Ensure your teams consist of employees whose skills and qualifications align with those required by ISO 9001. This will reduce the risk of non-compliance and result in a smoother implementation of your QMS.
  • Identifying and addressing skill gaps. By pinpointing skill gaps, teams can develop targeted training programs to address deficiencies, ensuring that employees have the knowledge and abilities required for their roles within the newly implemented QMS.
  • Enhanced risk management. By regularly assessing and updating your ISO 9001 skills matrix, you can easily manage potential risks related to non-conformance, errors, and inefficiencies within your QMS.
  • Quality control processes. The ISO 9001 standard places significant emphasis on quality control processes in manufacturing. A skills matrix helps ensure that team members possess the necessary skills to perform quality checks, adhere to inspection protocols, and maintain product conformance.
  • Facilitating cross-functional collaboration. A skills matrix enables teams to identify individuals with complementary skills, fostering collaboration across departments. This is crucial for ISO 9001, which encourages a holistic approach to quality management.


  • How can I customize my skills matrix to fit a specific team?

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