Your personal advisors for skills management success

Achieve your business goals with AG5’s global customer success managers

Great companies trust AG5's customer success

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JDE coffee factory

Why choose AG5 customer success?

AG5’s global customer success managers (CSMs) will help you lay a strong foundation for effective skills management in your organization. Together, you will roll out AG5’s software, train your teams and leaders in its use, and develop a plan for both short- and long-term skills management success.

Tailored onboarding

Engage with your CSM to develop a comprehensive understanding of your business context and how your organization can onboard the AG5 platform. We tailor the onboarding to your organization so that your organization can smoothly transition their skills management from legacy systems to AG5.

What to expect from your customer success manager

Tailored strategy

Engage with your CSM to develop a comprehensive understanding of your business strategy and how AG5 aligns with it in the short and long term.

Global rollouts

Leverage your CSM's expertise to seamlessly roll out AG5 throughout organization in the way that works best for you.

Train the Trainer

Access customized train-the-trainer programs designed to meet your specific needs and goals.

Continuous improvement

Your CSM will proactively analyze your skills management initiatives and work with you to improve their efficiency and effectiveness. 

Data migration

Your CSM will assist you in migrating any additional data you may need to the AG5 platform, reducing your reliance on complicated Excel sheets.

Change management support

Your CSM's expertise in supporting internal change management processes will ensure maximum ROI and successful achievement of your organizational goals.

Global rollouts

Leverage your CSM’s expertise to seamlessly roll out AG5 throughout organization in the way that works best for you. We help you to roll out global skills, roles, and requirements so that you can manage efficiency and effectively the skills of your workforce globally. In this way, AG5 helps you to achieve global compliance.

Continuous improvement

Your CSM will proactively analyze your skills management maturity and work with you to improve the efficiency and effectiveness of your skills management. This is accomplished by our AG5 Skills Maturity Model, that guides organizations in continuously assessing and improving their skills management practices. We ensure to deliver value and business impact via our long term relationship with our skills management platform.

Ready to get started?

Fill in the form to take the first steps in your skills management journey with AG5 customer success. We look forward to having you on board!

“I can now delegate greater responsibility to our supervisors because they have the insights and overview they need to act independently.”

  • Wouter De Smet
  • Training coordinator

Start your journey here