ISO 15189 skills matrix template
A skills matrix template is a tool that organizations can use to effectively manage and assess the skills and certification statuses of individual employees or teams.
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Overview Copied
You can use this ISO 15189 skills matrix template to monitor whether laboratory technicians have hold up-to-date GLP certifications, and are competent in following pre-analytical procedures, such as those necessary for handling blood samples.
Quality Management
- QMS implementation
- Internal auditing
- CAPA management
- Document control
- Quality improvement
- ASQ Certified Quality Auditor (CQA)
- ISO 15189 Lead Auditor
- Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Technical Competence
- Method validation
- Measurement uncertainty
- Proficiency testing
- Calibration traceability
- Reference interval setup
- Medical Laboratory Scientist (MLS)
- Medical Laboratory Technician (MLT)
Laboratory Operations
- Phase management
- LIMS operation
- Sample tracking
- Biosafety protocols
- Staff training
- Lean Six Sigma Green Belt
- Good Laboratory Practice (GLP)
Compliance & Risk Management
- Risk assessment
- Data integrity
- Incident reporting
- Regulatory compliance
- Data privacy
- Certified Professional in Healthcare Quality (CPHQ)
- Certified in Healthcare Compliance (CHC)
Benefits Copied
Using an ISO 15189 skills matrix template can benefit your teams in various ways. Among them:
- Improved audit readiness. By tracking individual competencies and certifications – thus ensuring that all staff meet documented training requirements – this skills matrix can help you demonstrate compliance during ISO 15189 audits
- Targeted training plans. This skills matrix can help you quickly identify specific skill gaps by role—such as lack of CAPA training for junior technologists—enabling team leads to create focused development plans that both align with ISO 15189 requirements and support continuous improvement
- Cross-coverage and workload planning. Lab managers can use this skills matrix to visualize which team members are qualified to perform critical tasks – like ELISA testing or internal audits – helping allocate duties efficiently, manage absences, and ensure continued compliance with ISO 15189 during staffing changes
How can I customize my skills matrix to fit a specific team? Copied
The scope of a skills matrix can be as large or small as you choose. For example, it could cover your entire organization – or only those tasked with compliance and risk management endeavors.
To customize a skills matrix to your needs, you should:
- Define focus. Clarify if the skills matrix pertains to an entire department or specific roles within it
- Identify key skills. List essential competencies for each role or area of operation
- Establish proficiency levels. Define skill proficiency levels, aligning them with job requirements
- Set evaluation criteria. Create a clear evaluation process, considering on-the-job performance and training qualifications
- Regularly review and update. Ensure regular reviews to adapt to evolving roles, technologies, and organizational goals
Do you require a skill or certification that is not included in the above list? No problem! You can easily add additional certifications yourself to customize the skills matrix to your organization’s needs. You can also add your own employees and how they score against each certification.
Not sure what scoring system to use? Check out our “Ultimate Guide to Creating an Excel Skills Matrix.”
Looking for alternatives to Excel for your skills matrix templates? Copied
AG5’s skills management software enables you to visualize and close skills gaps across your organization – no need for complicated Excel spreadsheets. You’ll use intuitive skills matrices that bring together skills data and job requirements – and are always up to date.
FAQs Copied
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