Telecommunications skills matrix template

Overview Copied

With our free telecommunications skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.

Network installation and maintenance

• Installation of telecom equipment (e.g., routers, switches, antennas)
• Fiber optic cable splicing and termination
• Copper cable installation and testing
• Structured cabling systems
• Wireless access point installation
• Troubleshooting network connectivity issues
• Equipment testing and diagnostics (e.g., OTDR, signal strength meters)

Telecom technologies and standards

• Understanding of telecom standards (e.g., ITU, IEEE, 3GPP)
• Familiarity with telecom technologies (e.g., VoIP, SD-WAN, SIP, MPLS)
• Knowledge of wireless communication protocols (e.g., LTE, 5G NR)
• Satellite communication principles
• Telephony systems and PBX configuration
• Telecom billing systems and mediation

Network security and compliance

• Implementation of network security protocols (e.g., firewalls, VPNs)
• Knowledge of data encryption and secure communication
• Regulatory compliance (e.g., FCC, GDPR)
• Risk management and vulnerability assessment
• Disaster recovery and business continuity planning

Wireless technology

• Radio Frequency (RF) planning and optimization
• Wireless site survey and spectrum analysis
• Small cell and Distributed Antenna Systems (DAS) deployment
• 5G network optimization and configuration
• Antenna alignment and installation

Related skills Copied

Network infrastructure design and implementation: Involves designing and building networks capable of handling a large volume of data. Certifications that prove this skill include Cisco Certified Design Associate (CCDA) and CompTIA Network+.

Troubleshooting and repair of network systems: Requires the ability to diagnose and repair problems in a timely manner. Certifications that prove this skill include CompTIA A+ and Cisco Certified Network Associate (CCNA).

Fiber optic installation and maintenance: Involves the installation and maintenance of fiber optic cables, as well as troubleshooting connectivity issues. Certifications that prove this skill include Fiber Optic Association Certified Fiber Optic Technician (FOA CFOT).

Wireless network installation and management: Requires knowledge of wireless networking technologies and the ability to manage and troubleshoot wireless networks. Certifications that prove this skill include Certified Wireless Network Administrator (CWNA) and Cisco Certified Network Professional (CCNP).

Cybersecurity fundamentals: Involves knowledge of basic cybersecurity concepts and techniques to secure network infrastructure. Certifications that prove this skill include CompTIA Security+ and Certified Information Systems Security Professional (CISSP).

Benefits Copied

Skills management software can help track and manage the certifications of technicians, ensuring they have the right skills and knowledge to troubleshoot and repair network systems.

Download the free Excel Telecommunications skills matrix template Copied

We also have a free Excel template available that you can download if you are not ready to get started with AG5. To download it, please complete this form here.

Author Copied

Wais

With a decade of experience, Wais leads our Customer Success team, providing exceptional customer experiences at AG5. Find him cooking a feast or hosting his podcasts in his spare time.

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