Quality assurance skills matrix template

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This Quality Assurance Skills Matrix Template is a tool that organizations can use to effectively manage and assess the skills and certification statuses of individual employees or teams.

For example, you can use this skills matrix to monitor the certification statuses of certifications such as Certified Quality Engineer (CQE) or Six Sigma, ensuring that employees possess essential skills in statistical process control, root cause analysis, and quality management, all of which are crucial for upholding and improving manufacturing standards and processes.

  • Certified Quality Engineer (CQE)
  • Certified Quality Auditor (CQA)
  • Certified Quality Technician (CQT)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Six Sigma Green Belt (SSGB)
  • Six Sigma Black Belt (SSBB)
  • Certified Software Quality Engineer (CSQE)
  • Certified Pharmaceutical GMP Professional (CPGP)
  • Certified Biomedical Auditor (CBA)
  • ISO 9001 Lead Auditor
  • ISO 13485 Lead Auditor
  • ISO 27001 Lead Auditor
  • Certified Supplier Quality Professional (CSQP)
  • Certified Reliability Engineer (CRE)
  • Certified Quality Improvement Associate (CQIA)
  • Certified Calibration Technician (CCT)
  • Certified HACCP Auditor (CHA)
  • Certified Quality Process Analyst (CQPA)
  • Certified Lean Six Sigma Yellow Belt (CLSSYB)
  • Certified ISO 14001 Lead Auditor

Related skills

Quality Management: Understanding quality management principles and methodologies is essential for QA professionals. Certifications such as the Certified Quality Engineer (CQE) or the Certified Manager of Quality/Organizational Excellence (CMQ/OE) demonstrate proficiency in quality management.

Testing and Test Automation: Proficiency in testing techniques, test case design, and test automation is crucial for QA teams. Certifications such as the ISTQB Certified Tester or the Certified Software Test Professional (CSTP) validate expertise in testing and test automation.

Agile Methodologies: Agile practices are widely used in software development, and QA professionals need to understand and adapt to Agile methodologies. Certifications such as the ISTQB Agile Tester or the Certified ScrumMaster (CSM) demonstrate proficiency in Agile testing and collaboration.

Regulatory Compliance: Knowledge of regulatory standards and compliance requirements is important for QA professionals in industries with strict regulations. Certifications such as the Certified Regulatory Compliance Manager (CRCM) or the ISO 9001 Lead Auditor demonstrate expertise in regulatory compliance.

Data Analysis and Metrics: Analyzing data and using metrics to measure and improve quality are critical skills for QA teams. Certifications such as the Certified Quality Improvement Associate (CQIA) or the Certified Metrics and Quality Analyst (CMQA) validate proficiency in data analysis and quality metrics.


Using a quality assurance skills matrix template can benefit your teams in various ways. Among them:

  • Competency alignment. Ensure that manufacturing QA teams possess key competencies like statistical process control and root cause analysis, aligning skills with industry standards to enhance the precision and effectiveness of quality control processes.
  • Regulatory compliance. Facilitate adherence to stringent manufacturing regulations by tracking certifications such as ISO 9001 Lead Auditor, ensuring that QA professionals possess the knowledge and skills necessary for compliance and successful audits.
  • Continuous improvement:. Promote a culture of continuous improvement by monitoring Lean Six Sigma certifications, empowering QA teams to optimize manufacturing processes, reduce defects, and enhance overall operational efficiency.
  • Risk mitigation. Identify and mitigate risks associated with product quality through certifications like Certified Reliability Engineer, fostering a proactive approach to reliability and maintenance planning, minimizing the likelihood of defects and operational disruptions.
  • Supplier quality assurance. Ensure excellence in the supply chain by tracking certifications such as Certified Supplier Quality Professional, guaranteeing that QA professionals possess the skills needed to assess, manage, and improve supplier quality.

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