Account manager skills matrix template
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Overview
With our free account manager skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.
- Certified Account Manager (CAM)
- Strategic Account Management Association (SAMA) Certified Practitioner
- Key Account Management (KAM) Certification
- Certified Sales Executive (CSE)
- Certified Sales Professional (CSP)
- Certified Sales Leader (CSL)
- Certified Inside Sales Professional (CISP)
- Certified Professional Salesperson (CPS)
- Certified Inside Sales Manager (CISM)
- Certified Sales Operations Professional (CSOP)
- Certified Sales Operations Executive (CSOE)
- Certified Sales Trainer (CST)
- Certified Sales Coach (CSC)
- Certified Sales Manager (CSM)
- Certified Sales Director (CSD)
- Certified Business Development Manager (CBDM)
- Certified Partner Account Manager (CPAM)
- Certified National Account Manager (CNAM)
- Certified International Account Manager (CIAM)
- Certified Customer Success Manager (CCSM)
Related skills
Sales: Ability to sell products or services and meet sales targets. Certifications that demonstrate proficiency in this skill include Certified Sales Professional (CSP).
Account Planning: Ability to develop account plans and strategies. Certifications that demonstrate proficiency in this skill include Strategic Account Management Association (SAMA) Certified Strategic Account Manager (CSAM).
Relationship Management: Ability to build and maintain relationships with clients. Certifications that demonstrate proficiency in this skill include Association for Talent Development (ATD) Master Instructional Designer.
Communication: Ability to effectively communicate with clients and team members. Certifications that demonstrate proficiency in this skill include Certified Professional in Learning and Performance (CPLP).
Business Acumen: Understanding of business principles and practices. Certifications that demonstrate proficiency in this skill include Certified Business Analysis Professional (CBAP).
Benefits
Skills management software can help account managers stay up-to-date with the latest sales and account management techniques and identify areas for further skill development, ultimately improving customer satisfaction and sales performance.