Account manager skills matrix template

Overview Copied

With our free account manager skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.

• Certified Account Manager (CAM)
• Strategic Account Management Association (SAMA) Certified Practitioner
• Key Account Management (KAM) Certification
• Certified Sales Executive (CSE)
• Certified Sales Professional (CSP)
• Certified Sales Leader (CSL)
• Certified Inside Sales Professional (CISP)
• Certified Professional Salesperson (CPS)
• Certified Inside Sales Manager (CISM)
• Certified Sales Operations Professional (CSOP)
• Certified Sales Operations Executive (CSOE)
• Certified Sales Trainer (CST)
• Certified Sales Coach (CSC)
• Certified Sales Manager (CSM)
• Certified Sales Director (CSD)
• Certified Business Development Manager (CBDM)
• Certified Partner Account Manager (CPAM)
• Certified National Account Manager (CNAM)
• Certified International Account Manager (CIAM)
• Certified Customer Success Manager (CCSM)

Related skills Copied

Sales: Ability to sell products or services and meet sales targets. Certifications that demonstrate proficiency in this skill include Certified Sales Professional (CSP).

Account Planning: Ability to develop account plans and strategies. Certifications that demonstrate proficiency in this skill include Strategic Account Management Association (SAMA) Certified Strategic Account Manager (CSAM).

Relationship Management: Ability to build and maintain relationships with clients. Certifications that demonstrate proficiency in this skill include Association for Talent Development (ATD) Master Instructional Designer.

Communication: Ability to effectively communicate with clients and team members. Certifications that demonstrate proficiency in this skill include Certified Professional in Learning and Performance (CPLP).

Business Acumen: Understanding of business principles and practices. Certifications that demonstrate proficiency in this skill include Certified Business Analysis Professional (CBAP).

Benefits Copied

Skills management software can help account managers stay up-to-date with the latest sales and account management techniques and identify areas for further skill development, ultimately improving customer satisfaction and sales performance.

Author Copied

Wais

With a decade of experience, Wais leads our Customer Success team, providing exceptional customer experiences at AG5. Find him cooking a feast or hosting his podcasts in his spare time.

Read author profile