Account manager skills matrix template

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Overview

With our free account manager skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.

  • Certified Account Manager (CAM)
  • Strategic Account Management Association (SAMA) Certified Practitioner
  • Key Account Management (KAM) Certification
  • Certified Sales Executive (CSE)
  • Certified Sales Professional (CSP)
  • Certified Sales Leader (CSL)
  • Certified Inside Sales Professional (CISP)
  • Certified Professional Salesperson (CPS)
  • Certified Inside Sales Manager (CISM)
  • Certified Sales Operations Professional (CSOP)
  • Certified Sales Operations Executive (CSOE)
  • Certified Sales Trainer (CST)
  • Certified Sales Coach (CSC)
  • Certified Sales Manager (CSM)
  • Certified Sales Director (CSD)
  • Certified Business Development Manager (CBDM)
  • Certified Partner Account Manager (CPAM)
  • Certified National Account Manager (CNAM)
  • Certified International Account Manager (CIAM)
  • Certified Customer Success Manager (CCSM)

Related skills

Sales: Ability to sell products or services and meet sales targets. Certifications that demonstrate proficiency in this skill include Certified Sales Professional (CSP).

Account Planning: Ability to develop account plans and strategies. Certifications that demonstrate proficiency in this skill include Strategic Account Management Association (SAMA) Certified Strategic Account Manager (CSAM).

Relationship Management: Ability to build and maintain relationships with clients. Certifications that demonstrate proficiency in this skill include Association for Talent Development (ATD) Master Instructional Designer.

Communication: Ability to effectively communicate with clients and team members. Certifications that demonstrate proficiency in this skill include Certified Professional in Learning and Performance (CPLP).

Business Acumen: Understanding of business principles and practices. Certifications that demonstrate proficiency in this skill include Certified Business Analysis Professional (CBAP).

Benefits

Skills management software can help account managers stay up-to-date with the latest sales and account management techniques and identify areas for further skill development, ultimately improving customer satisfaction and sales performance.

Related templates

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