About Gea Vermast
Gea Vermast brings over two decades of comprehensive experience to her role in HR and Customer Success at AG5. Her journey with AG5 began in 2012 as an Office Manager with AG5 HVR, where she was instrumental in creating efficient administrative workflows and ensuring seamless office management. Her keen organizational skills and ability to cultivate a productive work environment enabled her to make a significant impact.
In her current position at AG5 Skills Management Software, Gea leverages her extensive administrative background to lead Customer Success, handling support and budgeting while maintaining smooth operations. Her strategic oversight ensures clients have a consistently positive experience, from onboarding to ongoing support.
Before joining AG5, Gea refined her office management skills at Dick van Gameren Architecten and de architectengroep, where she managed daily operations, ensuring high standards of administrative efficiency and staff coordination.
Gea’s career began with TUI, a prominent travel company, where she served for over 11 years. Starting as a travel consultant and rising to manage a travel bureau, she gained valuable customer-facing skills, deepened her understanding of client needs, and cultivated an adaptive management style that she carries into her current role.
Her broad experience across diverse sectors, combined with her deep customer insight, allows Gea to provide exceptional internal support and deliver top-tier customer success strategies.
13 articles published by this author
2023 HR trends for organizational success
In this article, we delve into the 2023 HR trends critical for organizational success. It explores emerging strategies,...
02.03.2023 | 4 min read
A day in the life of an HR manager
In this article, we explore the daily routine of an HR manager, shedding light on their varied responsibilities,...
29.12.2022 | 6 min read
Reskilling revolution: 50% of employees will need reskilling by 2025
In this article, we discuss the imperative of reskilling the workforce, as projected that 50% of employees will...
26.09.2022 | 4 min read
What could strategic HRM mean for your organization?
In this article, we explore the potential impact of strategic HRM on organizations. It delves into how strategic...
16.03.2022 | 3 min read
How to solve staff shortages and future‑proof your manufacturing organization
In this article, we discuss how to address staff shortages and future-proof your manufacturing organization. It offers strategies...
14.02.2022 | 2 min read
How can I describe competences more clearly and concisely?
In this article, we discuss how to describe competences more clearly and concisely. It offers practical tips and...
03.12.2021 | 3 min read
Are you a micromanager? Here are some of the symptoms
During this article, we talk about signs of being a micromanager. The article explores symptoms of micromanagement, giving...
23.02.2021 | 5 min read
What is pool management? And how do you implement it successfully?
In this article we explain pool management and unveil the secrets to implementing it successfully. Discover how to...
26.01.2021 | 4 min read
10 tips for improving employee performance
During this article we talk about 10 effective strategies to boost employee performance. Discover actionable tips for maximizing...
08.12.2020 | 4 min read