Quality management system (QMS) skills matrix template

Overview Copied

With our free QMS skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.

QMS knowledge and implementation

• Understanding of ISO 9001 and other relevant QMS standards
• Developing and implementing a Quality Management System (QMS)
• Document control and records management within the QMS
• Managing quality policies, procedures, and work instructions
• Conducting management reviews of the QMS

Risk management and mitigation

• Performing risk assessments in line with QMS standards
• Implementing risk management strategies
• Documenting and maintaining risk registers
• Monitoring and mitigating risks throughout the product lifecycle
• Ensuring risks are managed within the QMS framework

Product quality control and assurance

• Conducting quality inspections and testing (incoming, in-process, final)
• Managing non-conforming products and implementing corrective actions
• Establishing and maintaining quality control plans
• Performing statistical process control (SPC)
• Ensuring product traceability and maintaining quality records

Data analysis and reporting

• Collecting and analyzing quality data and metrics
• Generating quality performance reports for management reviews
• Monitoring key performance indicators (KPIs)
• Presenting quality data to stakeholders
• Using statistical analysis tools for quality improvement

Regulatory and industry standards compliance

• Understanding industry-specific regulations (e.g., ISO, FDA, GMP)
• Implementing compliance initiatives based on regulatory standards
• Staying updated on changes to regulatory and industry standards
• Preparing for and managing external audits (e.g., certification audits)
• Ensuring ongoing compliance through continuous monitoring and reporting

Related skills Copied

QMS Implementation: Implementing a QMS requires a comprehensive understanding of quality principles, standards, and best practices. The Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification offered by the American Society for Quality (ASQ) validates expertise in implementing QMS.

Process Mapping and Improvement: Proficiency in process mapping, analysis, and improvement methodologies is essential for effective QMS implementation. Certifications such as Lean Six Sigma Green Belt or Black Belt, offered by organizations like ASQ or the International Association for Six Sigma Certification (IASSC), demonstrate competence in process improvement within a QMS context.

Auditing and Compliance: Knowledge of auditing principles and compliance requirements is critical for maintaining a robust QMS. Certifications such as the Certified Internal Auditor (CIA) from The Institute of Internal Auditors (IIA) or the ISO 9001 Lead Auditor certification from various accredited certification bodies validate auditing skills in a QMS environment.

Risk Management: Understanding and managing risks within a QMS is crucial for maintaining quality and compliance. The ISO 31000 Risk Management certification, provided by various organizations globally, demonstrates expertise in risk management principles and practices.

Continuous Improvement and Problem Solving: QMS implementation involves fostering a culture of continuous improvement and effective problem-solving. Certifications like the ASQ Certified Six Sigma Green Belt or Certified Six Sigma Black Belt validate skills in data-driven decision making, problem-solving methodologies, and statistical analysis within a QMS framework.

Benefits Copied

Skills management software is important in QMS to ensure the right skills are available for implementing and maintaining a robust quality management system, facilitating effective documentation, process management, and continuous improvement.

Author Copied

Wais

With a decade of experience, Wais leads our Customer Success team, providing exceptional customer experiences at AG5. Find him cooking a feast or hosting his podcasts in his spare time.

Read author profile