Know who’s qualified to do the work your operation requires

Ask employees to read the updated SOP, then check that they understand what changed. In AG5, you can combine Required Reading, where employees acknowledge the revised document, with a Quiz on the new requirements.

If the change affects how a task is done, a supervisor can use a Checklist to assess the new steps on the job. AG5 Skill Versions record the change to the skill itself, so each result is kept against the right version of the procedure.

A knowledge assessment checks what an employee understands. A practical assessment checks whether they can carry out the task.

In AG5, Quizzes are knowledge assessments that employees complete themselves, with multiple-choice questions and a passing score you set. Checklists are practical assessments, such as an on-the-job training assessment, where a trainer or supervisor observes the task and records each required step against defined criteria. Many skills need both: the employee understands the procedure and can follow it on the job.

Auditors look for documented evidence that people are competent for their roles, not only that they attended training. ISO 9001 clause 7.2, for example, requires organizations to determine the competence each role needs, act where it is missing, evaluate whether that action worked, and keep documented evidence.

In AG5, every assessment result is stored with the relevant skill, together with the date and, for Checklists, the assessor’s and employee’s signatures where configured. When an auditor asks, you can show what was assessed, when, by whom, and the outcome.

Give every assessor the same defined criteria.

In AG5, a Checklist sets out each step a task requires, so trainers at different sites assess against one standard instead of their own judgment, for example during an on-the-job training assessment for a new operator. For global skills, each site can create its own Quizzes or Checklists to reflect local equipment and procedures, while the results stay connected to the global skill.

An LMS records that training was delivered or completed. A skill assessment establishes whether the employee meets the requirements of the job. AG5 does not replace your LMS: training can stay where it is today. AG5 Skill Assessments sit with the skills your operation depends on, so results flow straight into the skills matrix and show who is ready to do the work. AG5 also integrates with existing HR and LMS platforms.

In AG5, an employee who fails a Quiz can retake it straight away, with no limit on attempts. To keep the assessment meaningful, employees who fail don’t see the correct answers or which questions they got wrong. For Checklists, the trainer or supervisor records whether the employee met the defined criteria. Managers can see assessment results in AG5 and decide on the next step, such as further training or reassessment.

Reassess whenever the requirement changes, for example a new or revised SOP, a new machine or an incident, and on a regular cycle for critical or safety-related skills, where knowledge fades over time. ISO 9001 does not set a fixed frequency, but it does expect you to show that competence is maintained. In AG5, Quizzes work well for periodic knowledge checks, and a question bank can show a random selection of questions each time, so repeat checks stay meaningful.

In AG5, each Quiz and Checklist is attached to a skill and proficiency level. When an employee completes an assessment, the result is recorded against that skill and appears in the AG5 Skills Matrix alongside your workforce requirements. You can see which skills have been assessed, who has met the requirements and who hasn’t, and where further training is needed. AG5 also keeps the assessment history for each skill version.

Yes. Employees complete assessments through the AG5 Skill App, and supervisors can complete on-the-job training assessments with a Checklist while they observe the task, capturing employee and assessor signatures where configured. Assessments support multiple languages, so multi-site and multilingual teams can use the same process.