Root cause analysis skills matrix template

Download your free template here

To find out more about how we process your personal data, please read our privacy and cookie statement.


With our free root cause analysis skills matrix template, you will receive a clear overview of the skills that are present in your organization, as well as those that are missing. Using this information, you can develop and implement a plan to ensure that your employees’ skills are up to date, comprehensive, compliant, and ready for the future.

  • Certified Root Cause Analyst (CRCA)
  • Certified Root Cause Investigator
  • Certified Root Cause Team Leader
  • Certified Root Cause Facilitator
  • Certified Root Cause Consultant
  • Certified Root Cause Auditor
  • Certified Root Cause Trainer
  • Certified Root Cause Specialist
  • Certified Root Cause Coordinator
  • Certified Root Cause Practitioner
  • Certified Root Cause Methodologist
  • Certified Root Cause Problem Solver
  • Certified Root Cause Analyst - Six Sigma
  • Certified Root Cause Analyst - Lean
  • Certified Root Cause Analyst - Quality Management
  • Certified Root Cause Analyst - Incident Investigation
  • Certified Root Cause Analyst - Process Improvement
  • Certified Root Cause Analyst - Safety
  • Certified Root Cause Analyst - Healthcare
  • Certified Root Cause Analyst - Manufacturing

Related skills

Problem Identification: Identifying and defining problems or issues that require root cause analysis to determine underlying causes. Certifications such as the Certified Problem Solving Professional (CPSP) or the Six Sigma Green Belt (CSSGB) validate proficiency in problem identification.

Data Collection and Analysis: Collecting relevant data and using analytical tools and techniques to analyze and interpret the data to identify potential root causes. Certifications such as the Certified Data Management Professional (CDMP) or the Certified Six Sigma Black Belt (CSSBB) demonstrate proficiency in data collection and analysis for root cause analysis.

Cause-and-Effect Analysis: Utilizing cause-and-effect analysis techniques, such as Fishbone (Ishikawa) diagrams or 5 Whys, to systematically identify and investigate potential causes. Certifications such as the Certified Problem Solving Professional (CPSP) or the Certified Quality Improvement Associate (CQIA) validate skills in cause-and-effect analysis.

Problem Resolution Strategies: Developing and implementing appropriate strategies and action plans to address identified root causes and prevent recurrence. Certifications such as the Certified Problem Solving Professional (CPSP) or the Certified Quality Improvement Associate (CQIA) demonstrate proficiency in problem resolution strategies.

Continuous Improvement: Integrating root cause analysis findings into continuous improvement initiatives to drive organizational learning and enhance processes and systems. Certifications such as the Lean Six Sigma Black Belt (LSSBB) or the Certified Professional in Healthcare Quality (CPHQ) validate skills in continuous improvement methodologies for root cause analysis.


Skills management software is important for root cause analysis as it helps track and manage the skills and expertise of individuals involved in investigating and resolving issues. It ensures that employees possess the necessary problem-solving and analytical skills to identify root causes, implement corrective actions, and prevent recurrence.

Related templates

Ready to master skills management?

Get a personalized walkthrough of AG5 from one of our product experts in just 15 minutes.

Book a demo

ISO27001 certified     Free trial available